A famous adage says “Choose a job you love, and you will never have to work a day in your life” – true; but this is not enough to guarantee you’ll wake up every day eager to go to work. The problem of job satisfaction is much more complex, and an often overlooked aspect is...

As a company develops, the implementation of quality management becomes a necessity as this business solution comes with many benefits such as reducing costs, eliminating defects, increasing customer satisfaction, and improving operations in multiple parts of a business; from accounting, to sales and marketing. However, senior management and staff of an organisation can pinpoint one...